Trimble Forestry Support

Trimble Forestry is moving to a unified support system for managing customer support cases starting January 2023.

Trimble Forestry’s Support system offers customers access to:

Simple support case creation with easy resolution tracking and email status notifications
Growing repository of comprehensive Knowledge Articles that can be searched to encourage self assisted case resolution
My Solutions feature provides access to site specific support cases that are easy to reference

The new support system release schedule will be completed in waves across the full Trimble Forestry product line.

Wave 1 Jan 23, 2023	Wave 1.5 Jan 30, 2023	Wave 2 27 Feb, 2023	Wave 3 20 Mar, 2023	Wave 3.5 27 Mar 2023
Connected Forest Xchange (CFX) Connected Forest Business (CFB)	BOS Scaler BOS Supply	LIMS Weighwiz	LRM/BRM Mobile Builder CFX/Mobile	Remaining Products


Customers that have an email address account registered with Trimble Forestry will be able to login on the Forestry Support Portal. New users will be prompted to setup a new Forestry Support Account and will receive follow-up emails to gain access.		Forward any questions on migrating from your current support environment to the new Trimble Forestry unified support system to forestrysupport@trimble.com